Our servers are located at two of the top data centers in the world: Rackspace and Navisite. Rackspace Managed Hosting owns and operates five Tier-1 data centers; three are located in Texas, one is located in Virginia as well as in London, England. Navisite owns and operates 14 data centers in the US and 1 in the UK. The servers are located at the very best of these facilities in Andover, MA, Herndon, VA, and San Antonio, TX..

Security
Access to our data centers is restricted by two-factor authentication including Biometric hand scanners. The data centers are physically isolated from everyone but level three technicians. Public access is strictly forbidden. All entrances and common areas are monitored 24x7 via closed-circuit cameras.

Precision Environment
The data centers' HVAC (Heating Ventilation Air Conditioning) systems are N+1 redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. All air is circulated and filtered every 90 seconds to remove dust and contaminants. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down and cable racks suspended from the ceiling provide dual routes for all cables.

Uninterruptible Power Supply with Generator Backup
Power systems in the data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, on-site diesel generators can run indefinitely. Generators are regularly tested to ensure functionality in the event of an emergency.

Core Routing Equipment
We use only fully redundant, enterprise-class routing equipment housed in its own secure, core routing rooms that allow multiple telecom providers to extend their services to the data center space. The routing equipment is fed with its own redundant power supply. Our fiber carriers enter the facilities at disparate access points to ensure that there is no service failure, even in the unlikely event of a fiber cut. We can accomodate customers that require private circuit access to their hosted environment.

Redundant AC Power For Each Cabinet
Each cabinet in the data center is configured with dual feed power from separate, redundant, power distribution boards. Resilient in line harmonic filters clean both the incoming and return power feeds to remove electrical current anomalies that can cause unseen damage to electronics. Our servers feature dual power supply capability and are connected to both power feeds for redundancy.