Billing Policy Credit Card Payments
@ Web Solutions accepts payments via Mastercard, Visa, AMEX, and Paypal. Payment via credit card indicates an authorization to charge all future recurring charges and additional fees with the credit card on file. Credit cards will be charged on the renewal date for the account depending on the billing term you choose (1, 3, 6, or 12 months).

Check Payments
@ Web Solutions accepts payments via company check, personal check, money order and wire transfer. There is a minimum 3-month payment term required for these methods of payment. Payments via check must be received in advance of the renewal date in order to avoid interruption of services. Late and Non-Payment Fees Customers will receive a notice if their credit card is declined or expired and will have 7 days from the renewal date to rectify the situation. If payment is not received by that time, the account will be suspended and customer must pay the full balance due plus a $25 reactivation fee to reactivate the account.

Cancellation Policy
A cancellation will only be accepted if it is submitted via our online cancellation form at http://www.at-websolutions.com/cancel.html. You must provide all information including the account username, password, and reason for cancellation as requested on the form.

Refund Policy
If an account is cancelled within the first 30 days of service, the customer may request a refund of the monthly fee (setup fee is non-refundable). Overages and additional services, such as use of dedicated IP's, are not covered by the refund policy. @ Web Solutions does not allow refunds outside of the first 30 days of service. Please allow 2 weeks for refunds to be processed.

If you have any questions about our Billing Policy, please feel free to contact us at:

billing@at-websolutions.com